Shipping policy

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed on Sundays or public holidays.
During peak seasons or promotional events, processing times may be longer.

Shipping Time

Estimated delivery times:

Within India: 3–7 business days
Remote locations: 5–10 business days
International orders (if available): 7–21 business days

Delivery times are estimates and may vary depending on the courier and destination.

Shipping Charges

Shipping charges are displayed at checkout before payment.

We may offer free shipping on eligible orders or promotional offers, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (where available).

Delays

Delivery may be delayed due to:

Weather conditions
Public holidays
High order volumes
Courier service disruptions
Other circumstances beyond our control

We appreciate your patience in such situations.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Lumvora is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue.

International Shipping

If international shipping is available:

Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Delivery times may vary depending on customs clearance.